Introduction

Welcome to PayZila, your premier platform for digital asset trading and information services. By accessing or using our Platform, you agree to these Terms and Conditions. Please read them thoroughly to understand your rights and obligations.

Definitions and Interpretation

Agreement: This includes this Service Agreement, our Privacy Policy, Anti-Money Laundering and Counter-Terrorism Financing Rules, and any other rules or guidelines we publish on the Platform.

Force Majeure: Events beyond our control, such as network maintenance, system failures, weather disruptions, accidents, government actions, and other unforeseen circumstances.

Affiliate(s): Companies under significant influence or control by another company.

Intellectual Property Rights: Rights related to intellectual property as outlined in this Agreement.

General Terms

Current Regulations: All cited codes or statutes refer to their latest versions, ensuring compliance with the most current guidelines and regulations.

Headings: These are for reference only and do not influence the interpretation of the terms.

Inclusive Language: The term "include" is used broadly unless specified otherwise.

Document Hierarchy: In case of conflicts, the following order of priority applies:

  • User Service Agreement of PayZila Website
  • Privacy Policy of PayZila Website
  • Rules against Money Laundering and Terrorism Financing
  • Other agreements, rules, and guidelines implemented over time

Language Consistency: In case of discrepancies, the English version prevails for clarity and consistency.

Platform Basics

Service Nature: PayZila (www.payzila.io) is a platform offering digital asset trading and related services.

User Responsibility: Users must read and understand this Agreement before registering. Registration indicates agreement to these terms and any future amendments.

Amendments: We reserve the right to amend this Agreement at any time. Continued use of the Platform post-amendment signifies acceptance of the changes.

Communication: We may communicate important information via electronic means or by post.

Registered Users

Account Creation: Users must register to access our services.

Eligibility: Individuals must be at least 18 years old or have full legal capacity. Legal entities must designate a representative meeting these criteria.

Representative Requirement: Legal entities must appoint a qualified representative.

Agreement Confirmation: By clicking "agree to register," users confirm their acceptance of this Agreement on their behalf or on behalf of their organization.

Accurate Information: Users must provide accurate information, including name, email, mobile number, nationality, and ID card number.

Additional Information: Additional information may be required to comply with local regulations.

User Responsibilities: Users must use the Platform legally, provide truthful information, ensure funds are from legal sources, maintain updated profiles, and comply with all Platform rules.

Reliance on Information: The Platform may rely on user-provided information unless there are obvious inaccuracies.

Violation Consequences: Violations may result in account suspension, loss of funds, and legal action.

Registration Completion: Registration is complete once all necessary information is provided and verification is passed.

Your Commitments

Legal Use: You agree to use PayZila for lawful purposes only.

Honest Information: You commit to providing truthful and accurate information at all times.

Regular Updates: Keep your profile and information up-to-date.

Compliance: Adhere to all rules, guidelines, and regulations set by PayZila.

Responsibility: Ensure your funds come from legitimate sources.

Our Commitments

User Privacy: We are committed to protecting your privacy and personal information.

Security: We prioritize the security of your data and transactions.

Transparency: We maintain transparency in our operations and communications.

Support: We provide robust customer support to assist you with any queries or issues.

By using PayZila, you are entering into a legal agreement with us. We value your trust and strive to provide a secure and efficient trading experience. If you have any questions, please feel free to reach out to our support team.

Termination of User Registration or Access

PayZila reserves the right to terminate a user’s registration or access at its discretion. This may occur if the user is deemed unsuitable for high-risk investments or is found in breach of this Agreement.

User Authentication and Registration:

PayZila determines the authentication and registration procedures for users, ensuring a secure and streamlined process.

Voluntary Registration:

Users register voluntarily on PayZila, free from any coercion or deception, ensuring an informed decision-making process.

Platform Services for Registered Users

Information Provision: PayZila offers comprehensive information on digital asset projects, real-time quotes, trading data, customer support, and technical and management services. Additional services will be announced publicly.

Information Release: PayZila disseminates information related to digital asset projects as entrusted by project owners. However, we do not guarantee the accuracy, completeness, or legality of this information. Users assume all risks associated with transactions based on this information.

Digital Asset Trading Services

User Accounts: Upon registering with PayZila, users are assigned an account that records all their activities on the platform. This account is the gateway to accessing all services provided by PayZila.

Digital Asset Trading: Users can initiate digital asset trades via PayZila, leveraging the various assets available in their accounts.

Deposits and Withdrawals: Users can transfer digital assets to and from their accounts, facilitating smooth deposit and withdrawal operations.

Trading Status Updates: Users must confirm their trading status through PayZila’s procedures, making the instructions final and binding. PayZila executes these instructions based on its operational timeline. Any disputes or losses arising from delays in amending or confirming transaction statuses are the user’s responsibility.

Transmission of Trading Instructions: PayZila acts as a facilitator, transmitting users’ trading instructions. The platform itself does not participate in transactions as a buyer or seller, nor does it handle legal tender deposits or withdrawals.

Transaction Inquiry: PayZila diligently records all user operations. Users can access and review their transaction records in real-time through their accounts.

Transaction Security Settings: To enhance security, PayZila may adjust transaction-related settings, such as limits and times. Users acknowledge that these measures, while enhancing security, may occasionally cause minor inconveniences during trading.

System Failures: In the event of a system error, PayZila will correct the error, regardless of whether it benefits the platform or users. If a user receives more digital assets than entitled due to such an error, PayZila will rectify the transaction. The user must return the overcharged assets or comply with the platform’s instructions.

Professional Opinions: PayZila does not offer investment, legal, taxation, or other professional advice regarding digital asset transactions. Any information provided is general commentary and should not be construed as advice. Users needing professional guidance should consult appropriate experts.

Legal Compliance: Users must comply with the laws, regulations, and rules of their jurisdiction concerning the use of PayZila’s services. PayZila does not offer services in regions where such activities are illegal.

Trading Rules

Browsing Trading Information: Before conducting any transactions, users should carefully review all provided trading information, including prices, entrusted amounts, fees, and the direction of buying or selling.

Submission of Entrustment: After understanding the trading information, users can enter and submit their transaction details. PayZila will automatically match transactions when the entrusted prices meet the market conditions, without prior notification to the user.

Inquiry of Transaction Details Users can view their transaction records through their accounts.

Revocation or Amendment of Entrustment: Users can revoke or amend their transaction entrustments at any time before the completion of the transaction matching process.

Modification of Services: PayZila reserves the right to amend, suspend, or terminate some or all of its services due to legal requirements, the protection of legitimate interests, changes in trading rules, or other justified reasons. Any such changes will be announced on the platform.

Notice of Modifications: Any modifications, suspensions, or terminations of services will be announced by PayZila, with the effective date specified in the announcement.

Fiat Services Agreement

Payment Service Providers: At PayZila, we collaborate with a network of authorized service providers, including payment service providers, liquidity providers, and market makers, to facilitate seamless fiat-to-digital asset exchanges, referred to as "Fiat Services."

Exchange Service Providers: These Exchange Service Providers exclusively handle the Fiat Services on our platform, ensuring a smooth and efficient conversion between fiat and digital assets.

Platform's Obligations: It's important to note that PayZila does not hold any direct obligations or responsibilities regarding the Fiat Services. These services are regulated by the specific terms and conditions established by the Exchange Service Providers in their respective jurisdictions.

Platform's Rights: PayZila reserves the right to take necessary actions, including suspension, restriction, or other measures concerning the Fiat Services if users breach this Agreement or any other platform-implemented terms and conditions.

Account Security and Management

Responsibility for Account and Password Security: The security of your account and password is paramount. Users are responsible for maintaining the confidentiality and security of their accounts. Creating a strong password that adheres to platform guidelines is essential. Avoid obvious choices and never share your account details with others. Similarly, do not use anyone else's account or password.

Reporting Unauthorized Use: If you suspect unauthorized use or any fraudulent activity involving your account, promptly notify PayZila. While we will take swift action upon receiving such notification, we cannot be held liable for any losses incurred before the action is taken.

Suspension of Services for Security Reasons: For security reasons, PayZila may temporarily suspend or restrict your account access. We will inform you as soon as possible, and normal access will be restored after resolving the security concerns.

Risk Management

Assumption of Risks: Users should fully understand and acknowledge the risks involved in digital asset transactions, including but not limited to market volatility, regulatory changes, and technological failures.

No Guarantees: PayZila does not guarantee profits or protection against losses. Users must make informed decisions and bear the risks of their transactions.

Intellectual Property Rights

Ownership of Content: PayZila owns all content on the platform, including text, graphics, logos, and software.

User Contributions: Users grant PayZila a non-exclusive, royalty-free license to use, reproduce, and distribute content they contribute to the platform.

Prohibited Actions: Users may not copy, distribute, or create derivative works from the platform's content without PayZila’s express permission.

Limitation of Liability

No Warranty: PayZila provides services on an "as-is" basis without any warranties, express or implied.

Limited Liability: PayZila’s liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Governing Law and Dispute Resolution

Governing Law: This Agreement is governed by the laws of the jurisdiction in which PayZila operates.

Dispute Resolution: Any disputes arising from this Agreement will be resolved through arbitration in accordance with the rules of the jurisdiction.

By using PayZila, you agree to these Terms and Conditions. If you have any questions or need further clarification, please contact our support team.