Policy Overview

PayZila adheres to a stringent policy regarding refunds and cancellations for cryptocurrency transactions. Once an order is successfully completed, refund or cancellation requests are not entertained under any circumstances. This policy ensures transparency, security, and adherence to applicable laws.

Order Fulfillment

Upon purchasing cryptocurrency on the PayZila platform, refunds are not possible once the order is fulfilled. When a buy order is fully or partially matched, the purchased cryptocurrency is instantly transferred to the seller's account, rendering these transactions irreversible.

Deposits and Withdrawals

Users can withdraw funds deposited into their PayZila accounts, subject to withdrawal limits. PayZila reserves the right to retain or deduct amounts due to user actions, transferring or refunding the remaining balance in accordance with applicable laws.

Cryptocurrency Purchases and Sales

Users can purchase any cryptocurrency using the currencies listed on the platform, with the corresponding amount in INR/BTC/USDT deducted from the user's wallet. Similarly, selling cryptocurrency can be done using the listed currencies, with the corresponding amount credited to the user's wallet.

No Entitlement to Refund or Cancellation

Users are not entitled to a refund or cancellation under the following circumstances:

  • The user fails to provide requested information or documents as per the terms of service.
  • PayZila suspects the user of engaging in fraudulent or illegal activities, money laundering, terrorist financing, or violating any laws in any jurisdiction.

Market and Legal Risks

Trading cryptocurrencies on PayZila is subject to market and legal risks. Prices on PayZila may differ from those on other exchanges, and PayZila does not guarantee returns. Users are advised to use PayZila's services at their own risk.

Conclusion

PayZila's refund and cancellation policy underscores transparency, security, and legal compliance. Users are encouraged to thoroughly review and understand the policy before engaging in cryptocurrency transactions on the platform.