Our Commitment to Privacy

At PayZila, safeguarding your personal information is our top priority. This Privacy Policy outlines how we collect, utilize, and protect your data to ensure your trust and security when using our platform.

Information We Collect

Account Registration and Management: We gather essential details like your name, email address, and phone number during account setup to manage and verify your identity, and to keep you informed about account-related updates.

Provision of Goods or Services: Your personal information is used to facilitate digital asset trading, manage trading relationships, prevent unauthorized access, and enhance our service offerings.

Event Information and Updates: We utilize your information to notify you about upcoming events, promotions, and important updates related to our platform.

Complaint Handling: In the event of a complaint, we collect necessary information to verify your identity, investigate the issue thoroughly, and provide appropriate resolutions.

AML/CTF and Legal Compliance: We process personal data to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations, collaborating with law enforcement agencies as required.

Terminology

Throughout this agreement, references to "we," "us," or "our" pertain to PayZila, while references to "you," "your," or "User" indicate our valued platform users.

Processing and Retention

We adhere to legal requirements and agreed-upon durations when processing and retaining personal information, ensuring data is not retained longer than necessary.

Scope of Application

This Privacy Policy applies universally to all PayZila Global website and app users, governing the collection, use, and protection of their personal information.

Legal Compliance

All references to laws or regulations in this Privacy Policy are current and updated versions, ensuring full compliance with prevailing standards and guidelines.

Your Rights

You possess the rights to access, correct, or delete your personal data. Additionally, you may request restrictions on or object to the processing of your information. For assistance with these rights, please contact us.

Section Headings

Section headings are provided for convenience and quick reference, aiding in navigation without altering the meaning or interpretation of the clauses they precede.

Use of "Include": The term "include" implies "include but not limited to," broadening its application without restriction.

User Consent: By utilizing PayZila's services, you consent to the collection and processing of your personal data, essential for us to deliver our services effectively while complying with legal obligations.

Collection of Information:

PayZila may use cookies to track user actions, collecting data such as IP addresses and geographic locations to enhance user experience and tailor services to preferences.

PermissionPermission for Application and Information

Users may be prompted for application and information permissions, particularly for key or sensitive device functionalities, ensuring informed consent for specific data collection and use.

Data Submission:

Users are required to provide Identity and Service Information as necessary, enabling PayZila to deliver its services effectively and meet regulatory requirements.

Modification of Data Collection Methods:

Additional information may be collected by PayZila to enhance platform functionality and user experience, ensuring ongoing service improvement and relevance.

Third-party Websites

Users must comply with separate privacy policies of third-party websites linked through PayZila's platform, ensuring understanding and acceptance of their privacy practices.

Use of Cookies: Cookies are employed by PayZila to assess platform performance and evaluate online advertising effectiveness, enriching user experience and providing valuable insights for platform optimization.

Cookie Functionality: Cookies record user habits and preferences, collecting anonymous statistics to inform PayZila about user behaviors and preferences, enabling tailored service delivery.

Disabling Cookies: While most browsers accept cookies by default, users have the option to configure their settings to reject cookies or receive notifications upon installation. However, disabling cookies may limit access to certain platform features.

Information Sharing with Third Parties: PayZila does not sell, trade, or transfer user information for external use, except to trusted third parties assisting in platform operations, business management, or service provision, in compliance with applicable laws and regulations.

Personal Data Protection: The platform implements stringent physical, electronic, managerial, and technical measures to safeguard user personal data. These include secure storage, strict login protocols, confidentiality codes, encryption for data transmission, and firewall-protected network servers.

Personal Information Deletion: Upon fulfillment of its purpose, personal information is promptly deleted using methods such as electronic data removal or physical document shredding, ensuring complete data destruction.

User Rights:

Users retain rights to access, rectify, erase, object to processing, cease direct marketing, and request data transfer to a third party. Consent withdrawal is permissible where platform operations rely on consent for data processing.

Reporting Security Vulnerabilities: Users identifying platform security flaws should promptly contact the service email to facilitate swift remedial action by the platform.

Chief Privacy Officer: The platform's customer support center offers prompt responses to inquiries regarding personal data protection. Users seeking to contact the Chief Privacy Officer may do so via email.

Exemption Clause: Despite rigorous technical and security measures, the platform does not guarantee absolute information security during internet transmission. The platform bears no liability for losses resulting from unauthorized access to user information.

Amendment of Agreement:

The platform reserves the right to amend this Agreement at any time. Users are advised to review the Privacy Policy periodically for updates. Continued platform use implies acceptance of amendments.

Publication of Notices: Platform announcements and information are disseminated solely via valid contact information provided to the website or through platform announcements. The platform disclaims liability for losses stemming from reliance on information obtained through means other than those specified above.